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Pay Online

To enroll for a one-time electronic payment draft or schedule your payment for a later date, log in to your existing account. If you don’t have an account, it only take a few minutes to set one up.

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By Phone

Have your payment electronically deducted from your bank account by contacting our Customer Assistance Center at 1 (866) 882-8187 and selecting Option 2. If you would like to speak to a representative, choose Option 3.

Set up a Monthly Automatic Payment

Save money and time with AutoPay – sign up to have your mortgage payments automatically deducted from your bank account on the day you select. Please specify a date between the 1st and 15th of the month. AutoPay service is FREE! Sign up online or simply download the ACH Agreement and forward it to the address on the form with a voided check.

Auto Pay Authorization Form

To make your payment by mail/overnight courier:

Send your check or money order with the payment coupon and return envelope provided with your monthly billing statement. If you do not have your payment coupon, simply write your loan number in the memo line of your check or money order, and send your payment to:

Payment address:
Planet Home Lending, LLC
P.O. Box 660016
Dallas, TX 75266-0016

Overnight Courier address:
Planet Home Lending, LLC
321 Research Parkway Suite 303
Meriden, CT 06450

If your check or money order does not include your address and a telephone number where we may call you if necessary, please include this information with your check or money order.

If you are having difficulty making your mortgage payment, we are here to help. Please contact us at 1 (855) 595-9055 and speak with one of our servicing specialists about options that are available to you.

Call 888-966-9044 to talk to one of our Mortgage Loan Specialists
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Existing Customers