Government Shutdown Assistance: Planet is here to help our borrowers who have been impacted by the federal government shutdown. If your income has been disrupted as a result of the shutdown, please call us at 1-866-882-8187.
Please note: Tax forms will be mailed no later than January 31, 2019.
If you are having difficulties in making your monthly payment or have fallen behind, Planet Home Lending has experienced Mitigation Specialists to assist you. Planet Home Lending will assign you a single point of contact that will guide you through your options and help you during this difficult period.
Planet Home Lending has an Online Loan Solution Center that is a user friendly online tool that provides borrowers with an automated process when applying for homeowner assistance. The Online Loan Solution Center allows borrowers to electronically upload their borrower’s assistance application, check status, and submit the required documents to complete the review.
As all state and federal agencies recommend, the most important thing you can do if you are having trouble making your payments is to call your mortgage loan servicer. We are here to help you determine the best option available based on your present situation.
There are a number of options that may be available to you, please review below.
A permanent change to your existing mortgage note. This may include the capitalization of the delinquent balance of the loan if applicable, a reduction of your current interest rate, or an extension of the term of your present note.
A temporary reduction or suspension of your monthly mortgage obligation. This is designed to help borrowers whose hardship is temporary, such as short term disability or unemployment.
A scheduled payment arrangement that results in bringing your loan current at its conclusion.
The sale of your current property for an amount less than what is currently owed on the property.
Deed in Lieu
An agreement to deed the property back to the Lender in an effort to avoid foreclosure in exchange for the discharge of the debt.
Other options to submit your request for assistance are:
In addition you may call the Housing and Urban Development office at 800-569-4287 or you may use the following link to find a HUD certified counseling agency: http://www.hud.gov/offices/hsg/sfh/hcc/fc
To determine eligibility and obtain information on the Home Affordable Modification Program, visit: www.MakingHomeAffordable.gov or contact a Planet Home Lending, LLC, Mitigation Specialist for assistance at 1 (855) 884-2250.