Pay Online >
To enroll for a one-time electronic payment draft or schedule your payment for a later date, log in to your existing account. If you don’t have an account, it only take a few minutes to set one up.
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Pay by Phone >
Have your payment electronically deducted from your bank account by contacting our Customer Assistance Center at 1 (866) 882-8187 and selecting Option 2.
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Pay by Mail or Overnight Courier >
Send your check or money order with the payment coupon and return envelope provided with your monthly billing statement. If you do not have your payment coupon, simply write your loan number in the memo line of your check or money order, and send your payment to:
Payment address:
Planet Home Lending, LLC
P.O. Box 69197
Baltimore, MD 21264-9197
Overnight Courier address:
Planet Home Lending, LLC
321 Research Parkway Suite 303
Meriden, CT 06450
If your check or money order does not include your address and a telephone number where we may call you if necessary, please include this information with your check or money order.
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Set up a Monthly Automatic Payment >
Save money and time with AutoPay – sign up to have your mortgage payments automatically deducted from your bank account on the day you select. Please specify a date between the 1st and 15th of the month. AutoPay service is FREE! Sign up online or simply download the ACH Agreement and forward it to the address on the form with a voided check.
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For Homeowners Requiring Translation Assistance:
This is a very important notice. If you need translation assistance, please call 866-882-8187, Option 2, then Option 3, and follow the additional instructions or click here.
New York City Customers: A translation and description of commonly-used debt collection terms is available in multiple languages on the website for the NYC Department of Consumer Affairs, www.nyc.gov/dca.
Having Difficulty Making Your Payment?
Planet is now offering an online Loan Solution Center, making it easier for you to apply for Homeowner's Assistance.
Notice to Our Customers:
1098 Tax forms will be mailed and available on Planet's Loan Servicing Customer Portal.
Notice Regarding Natural Disasters:
If you have been impacted by a FEMA declared Natural Disaster, learn more here.
Notice Regarding COVID-19:
Serving our customers during COVID-19 is our top priority. If you have been financially impacted by COVID-19, please visit this page for more information. Our thoughts are with anyone affected by the coronavirus.
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As a valued customer, we have exclusive pricing in place for you!
Purchasing a Home?
Current Planet Home Lending customers can get up to $500 off* closing costs.
*Offer available to current Planet Home Lending, LLC home loan customers only. A complete mortgage loan application must be submitted, approved and closed for this offer to be valid. Offer is not valid for FHA’s 203(k) rehabilitation program. The lender credit offer is only applicable to closing costs associated with a home purchase loan from Planet Home Lending, LLC and has no cash value. Borrower will receive a lender credit in the amount of $500 if closing costs exceed or equal $500. If closing costs are less than $500, the value of the lender credit shall be equal to the total closing costs. Lender credit offer is subject to underwriting approval. Please call 833-471-1364 for details.
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