Planet is here to help.

Need a purchase home loan or refinance?

Whether you’re a current Planet Home Lending customer or considering us for the first time, we can help you find the best loan option for your financial situation.

  • Call: 888-966-9044
  • Email: ValuedCustomer@planethomelending.com
  • Hours:
    • Monday – Thursday: 9:00 am – 9:00 pm ET
    • Fridays: 9:00 am – 6:30 pm ET
    • Saturdays: 10:00 am – 2:00 pm ET

Planet Home Lending Loan Servicing Division:

If you have questions about making payments on your current loan, escrow, loss mitigation, auto-draft set-up, etc., reach out to us!

  • Call:
    • Toll Free: 866-882-8187
    • Local: 203-265-5090
    • Hours: Monday – Friday: 8:30 am – 9:00 pm ET
  • Email: cs@myloansupport.com
  • Fax:
    • Customer Service Fax: 443-927-1243
    • Payoff Fax: 443-927-1245
    • Mitigation Fax: 813-364-1830
  • Mailing Address:
    Planet Home Lending, LLC
    321 Research Parkway Suite 303
    Meriden, CT 06450

Other Ways to Contact Us:

To assert an error or make an information request, you must contact us in writing using the following mailing address:

Planet Home Lending, LLC
PO Box 1001
Meriden, CT 06450

Inquiries or concerns, click here

Planet Home Lending Employment Verification:

Call 888-966-9044 to talk to one of our Mortgage Loan Specialists
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