Consumer Privacy Notice
At Planet Home Lending, LLC, your privacy is important to us. Our Consumer Privacy Notice describes the ways that we collect and use nonpublic personal information that we gather from you in the course of our business. Please read our Consumer Privacy Notice for details, and to opt-out of some types of information sharing.
Online Privacy Notice
Planet Home Lending, LLC (“Planet” or “we”) values your privacy. This Online Privacy Notice describes the ways that we collect and use information that we gather from you on our websites. We encourage you to read our for details, and to opt-out of Consumer Privacy Notice some types of information sharing.
What information does Planet Collect from You?
Non-Personally Identifiable Information
Nonpublic Personal Information
Planet also collects nonpublic personal information from you. We collect nonpublic personal information when you provide login information, use our online account services, fill out forms and loan applications, or provide other information to us. Financial companies like Planet choose how they share your personal information. To learn how we collect and share personal information, and to opt-out of some types of information sharing, please see our Consumer Privacy Notice.
How does Planet Protect Your Personal Information?
Planet takes steps to comply with applicable statutes, regulations, rules, and other laws regarding the use, disclosure, protection, and disposal of your nonpublic personal information. These steps include, without limitation, the use of encryption and firewalls, and other methods to protect information from unauthorized access, destruction, use, modification, or disclosure. Planet’s employees are trained to handle personal information, and we take steps to limit disclosure of personal information to those employees who are authorized to access it.
How does Planet Share Personal Information?
To learn how Planet shares nonpublic personal information and to opt-out of some types of information sharing, please read our Consumer Privacy Notice.
Access to and Accuracy of Information
Planet endeavors to keep complete and accurate personal information. If you find personal information that you believe to be inaccurate, please call us at 1-866-882-8187 or email us at firstname.lastname@example.org.
Links to Websites Not Affiliated with Planet
Planet may provide links to websites not controlled by Planet. These could include links to homeowner assistance programs or to websites controlled by companies not affiliated with Planet. Planet is not responsible for the security, accuracy, reliability, privacy, or other policies or content of such sites. You should review the privacy notice and other policies and information contained on those websites because those policies and information could be different from those discussed here.
Updates to the Online Privacy Notice
Planet may update or change this Online Privacy Notice at any time without notice. The date of the most recent update can be found at the “Effective Date” on the bottom of this page. All changes or updates to the Online Privacy Notice will be posted on this site and become effective on the Effective Date. We recommend you check this site regularly for updates or changes.
If you have questions, comments, or would like to make a complaint, please email us at email@example.com or call 1 (866) 882-8187.
Effective: November 6, 2015
If you would like to make a complaint, please click on this link: Complaints