With Planet Home Lending you're more than a transaction. You're our neighbor, our partner, our companion on the way home. When you need clear answers, straightforward advice, and a mortgage that's affordable today and into your future, we're here for you.
2900 Westfork Drive, Ste 401 Office 28
Baton Rouge, LA 70827
(601) 882-0770
NMLS: #1798937
Meet the Baton Rouge Branch
About the Baton Rouge, Louisiana Branch
Whether you’re a first-time homebuyer, a veteran using VA benefits, buying a second home, moving up, downsizing, self-employed, or a real estate investor, we have a home loan program that fits your needs.
We proudly serve Baton Rouge, Louisiana with:
- FHA home loans
- VA loans
- USDA rural housing loans
- Conventional mortgages
- Low down payment programs
- Jumbo home loans
- Refinances to pay off sooner or lower your rate
- Down payment and closing cost assistance
Browse our website, give us a call, or apply for a home loan online using Skymore™ by Planet Home Lending, our personal digital mortgage assistant. With Skymore™, you can send in paperwork via your mobile device, track the progress of your home loan 24/7, or reach out to your mortgage loan originator with questions.
The current PHL loss claims procedure is as follows: Borrowers can reach out to the Loss Claims Department at 877-634-0988. Loss Claims reps will be able to help guide you with next steps and instructions on how to properly get the insurance check endorsed. Loss Claims reps are available from 8:30 a.m. to 5:00 pm
This is what they'll ask you when you call:
- Date of loss
- What happened
- Damage amount (if they don't have the insurance claim amount ask for an approximate damage amount)
- Insurance Company name
- Amount of loss (total amount of loss listed on the Adjustor's report, not the amount of the check the borrower received)
- Claim number (if possible)
- Contact number
- Mailing address (if the loss is large or the damages will not allow the borrower to be at home, ask where mail will be sent until repairs are done)
We look forward to getting you home!