Important Customer Updates

Year-end Tax Statements

1098 year-end tax statements will be mailed and available online by January 31.


Affected by a Natural Disaster?

If you have been impacted by a FEMA declared Natural Disaster, learn more here.


Tips to Avoid Loss Mitigation Scams

Scam Clues for Consumers
Consumers should be aware that they are likely talking to a scammer if the caller:

  • Pressures you to provide money or information
  • Asks for payments through unusual methods or channels
  • Offers a deal too good to be true

What to Do
If you have received a possible scam robocall or call using a spoofed telephone number:

  • Do not share any personal or financial information
  • If you’re not sure, hang up and call the institution using their publicly available, legitimate phone number
  • File a complaint with the FCC: https://consumercomplaints.fcc.gov