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Loan Servicing/Customer Service:866-882-8187

Refinancing/Retention Unit:888-871-8500


Update Center

Please note, our borrower website will be temporarily unavailable on Sunday October 4, 2015 from 10:30 am ET to 4:00 pm ET while we perform system upgrades.   One of the upgrades will be more secure password requirements.  The first time you sign on after the upgrade you will need to change your existing password.


We look forward to you enjoying our new borrower website which will include a new look and new features to enhance your online experience!!


Interested in Refinancing?  We are here to help!

Contact a Mortgage Specialist at 1-888-871-8500 to discuss your options Monday-Friday, 10:00 AM-9:00 PM EST

For Loan Servicing/Customer Service, please call 866-882-8187. Monday-Friday, 8:00 AM-9:00PM EST.

 If you would like to obtain information on your loan or make a payment online, click on the link below in the Account Access section.

 Planet Home Lending, LLC is an Equal Housing Lender. NMLS ID#17022


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Account Access

To access your account, simply click on the following link:


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